Quality Policy
Our agreed and permanent objective is to strengthen the company's profitability
so that long-term company growth will help maintain independence, continue to
provide a safe working environment and secure employment. These objectives
will be met by our entrepreneurial approach to the market, good management and
teamwork.
It is also our objective to establish fair and sustained partnership with our business partners. The company's contribution is founded on reliability, satisfying customer's needs and the willingness to accept new challenges.
Confidence in our own capabilities and our endeavour to continuous improvement provide the foundation for our customer relation, which will be maintained by:
- Delivery of our products of the promised quality on the date agreed
- Dedication of all BTS GmbH employees and management to the justified interests of our customers at all times
- That each employee, looking after our customers, contributes the maximum required knowledge and the highest motivation, to create solutions to fulfil customers needs and expectations
- Promoting the enthusiasm of our employees through open dialogue, permanent training, fair remuneration, co-operative and respectful relations within the company
Through the excellence of quality products and the highest levels of technical and commercial performance, BTS GmbH intends to stay competitive, maintaining a leading position in the market.
Saarburg 05.02.2004
